How to Spot and Avoid Delivery Scams
As online shopping continues to grow, so do the tactics of scammers looking to exploit unsuspecting consumers. One of the most common scams involves fake shipping notifications that claim a package is waiting for you. These messages often come via email or text and include a link to a phishing website designed to steal your personal information or install malware on your device.In this article, we’ll explore how these fake shipping notification scams work, how to identify them, and what you can do to protect yourself.
How Fake Shipping Notification Scams Work
Scammers use various methods to trick people into believing they have an undelivered package. Here’s how these scams typically unfold:
1. Phishing Emails or Texts
You receive an unsolicited email or text message claiming that a package is waiting for you. The message may appear to come from well-known delivery companies like FedEx, UPS, Amazon, or the U.S. Postal Service (USPS). These messages often include:
- A fake tracking number
- A link to “claim” your package
- Instructions to update your delivery preferences
The link in the message usually leads to a phishing website designed to steal your personal information or download malware onto your device. According to Security National Bank, scammers often use these tactics during busy shopping seasons when consumers are expecting deliveries.
2. Fake Missed Delivery Notices
In some cases, scammers leave fake “missed delivery” tags on your door, claiming they were unable to deliver a package. These tags may instruct you to call a phone number or visit a website to reschedule the delivery. However, both the phone number and website are part of the scam, designed to collect your personal information.According to the Better Business Bureau, these scams can also involve asking for additional fees or personal details under the guise of redelivery.
3. Malware Installation
Some fake shipping notifications contain links that install malware on your device when clicked. This malware can spy on your activity, steal sensitive information like banking details, or even take control of your device remotely. As highlighted by MemcyCo, these scams often target mobile devices through SMS-based phishing (smishing).
How To Identify Fake Shipping Notifications
To avoid falling victim to these scams, it’s important to know how to recognize fake shipping notifications:
1. Unexpected Messages
If you receive a shipping notification but aren’t expecting a package, be cautious. Legitimate companies typically won’t send unsolicited messages about deliveries unless you’ve placed an order or requested updates.
- Tip: Ask yourself if you’re expecting any deliveries before clicking on any links.
2. Suspicious Links
Scammers often use links that look legitimate but lead to malicious websites. Always hover over links in emails or texts before clicking them—if the URL looks suspicious or doesn’t match the official website of the delivery company, don’t click it.
- Tip: Instead of clicking on a link in the message, go directly to the company’s official website by typing the URL into your browser.
3. Requests for Personal Information
Legitimate delivery services will never ask for sensitive information like Social Security numbers, credit card details, or passwords via email or text. If a message asks for this type of information, it’s almost certainly a scam.
- Tip: Avoid providing personal information through unsolicited communications.
4. Poor Grammar and Spelling
Many scam messages contain spelling errors or awkward phrasing that wouldn’t be present in official communications from reputable companies.
- Tip: Look for signs of poor grammar and unusual wording as red flags.
How To Protect Yourself from Fake Shipping Scams
Here are some practical steps you can take to protect yourself from falling victim to these scams:
1. Don’t Click on Suspicious Links
If you receive an unexpected shipping notification with a link, don’t click it. Instead, visit the official website of the delivery service (e.g., FedEx, UPS, USPS) and enter any tracking numbers manually.
2. Enable Two-Factor Authentication (2FA)
Enable two-factor authentication on accounts where possible (e.g., email accounts) so that even if scammers obtain your login credentials through phishing, they won’t be able to access your account without the second layer of verification.
3. Use Security Software
Install reputable antivirus software on all devices and ensure it’s up-to-date. This will help detect and block malicious websites and malware that could be delivered via phishing links.
- Consider using tools like Malwarebytes or Bitdefender for added protection against phishing attacks and malware.
4. Monitor Your Financial Accounts
Regularly check your bank statements and credit reports for any suspicious activity that could indicate identity theft resulting from a scam.
5. Report Scams
If you receive a fake shipping notification, report it immediately through platforms like ReportFraud.ftc.gov or contact the delivery company directly using verified contact information.
Conclusion: Stay Vigilant Against Shipping Scams
Fake shipping notifications are becoming increasingly common as scammers look for new ways to exploit consumers’ trust in popular delivery services. By staying alert and following best practices—such as avoiding suspicious links and verifying messages directly with companies—you can protect yourself from falling victim to these scams.For more tips on protecting yourself from online threats like phishing and smishing attacks, visit Secure Home Network for comprehensive cybersecurity solutions designed for individuals and families.